Pulsedesk is a reliable helpdesk software that offers an excellent way of providing customer service. With its user-friendly interface and easy-to-use features, businesses can manage their customer support effortlessly. Pulsedesk provides a comprehensive set of tools designed to streamline the support process and improve efficiency.
Pulsedesk offers businesses the opportunity to streamline their customer service requests in a single platform. With Pulsedesk, businesses can create and manage a universal helpdesk system that works across different channels such as email, WhatsApp, Telegram, phone, web chat, etc. This enables businesses to respond to customer requests quickly and efficiently.
Pulsedesk Use Cases & Features
Pulsedesk enables businesses to process customer requests from start to finish within a single window.
Flexible settings for customer service automation
Pulsedesk is a customer service automation tool that offers flexible settings suitable for desktop, tablet, or mobile app usage. This feature ensures that business owners can manage their customer service operations while on the go. With Pulsedesk’s easy-to-use interface, businesses can create customizable chatbots and automate responses to customers’ inquiries. Businesses can also easily monitor all conversations in one place.
The flexibility of Pulsedesk’s settings makes it an ideal solution for businesses looking for a cost-effective way to improve their customer support services. The platform saves time by automating repetitive tasks allowing support agents more time to focus on complex queries from customers. With Pulsedesk’s lifetime deal offer; businesses can take advantage of this innovative automation solution without breaking the bank on monthly subscriptions costs while enjoying value-added features such as automated system.
Multichannel Support
Pulsedesk is a platform that provides businesses with an all-in-one solution for customer support. With Pulsedesk, businesses can easily manage multiple channels of communication with their customers, including email, WhatsApp, Telegram, phone, web chat and more. This multichannel support feature has made it one of the most demanded tools on the market.
By providing customers with multiple channels to reach out for support, businesses are able to cater to their clients’ preferences and needs. Some customers may prefer to communicate via email while others may prefer chatting through a web chat or sending messages through WhatsApp. By offering a variety of channels for communication, Pulsedesk ensures that no customer is left behind.
Furthermore, managing multiple channels of communication can be overwhelming without proper tools in place. Pulsedesk simplifies this process by allowing businesses to view and respond to all queries from a single dashboard. This saves time and streamlines the support process for both the business and the customer. Overall, Pulsedesk’s multichannel support feature is essential for any business looking to provide excellent customer service while saving time and resources in the process.
Pulsedesk Lifetime Deal Pricing
The tool has a lifetime deal that allows users to enjoy its benefits without worrying about recurring subscription fees. One-time purchase of $69 in AppSumo platform for a limited time.
Key Features
- Unlimited tickets from different channels
- Unlimited automations and workflows
- 3 users
- Ticket assignment by load balancing
- Reporting and analytics
- Knowledge base and client portal
- Live chat
- Satisfaction survey
- Custom ticket fields & status
- Mobile app and more
- SLA management & business hours
Final Words
Pulsedesk’s multichannel support feature is essential for any business looking to provide excellent customer service while saving time and resources in the process.